SummitNext

Customer Service Specialist, Logistics

SummitNext

full-time

Posted on:

Origin:  • 🇲🇾 Malaysia

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Salary

💰 MYR 2,000 per month

Job Level

Junior

About the role

  • Respond to customer inquiries and obtain customer information in a timely manner through calls, emails, and other contact tools. Resolve customer complaints to achieve high customer satisfaction Record and submit customer complaints using the internal system according to the provided SOP.

Requirements

  • Diploma and above Excellent English and Malay communication skills (written, verbal, listening) 1-2 years of BPO experience will be an added advantage. Customer-oriented mindset, pleasant interpersonal skills, willing to learn and a team player. Proficiency in office software and computer operation Ability to work in a fast-paced working environment and work under pressure