SummitNext

Solutions Engineer

• Deploy, configure, and maintain Microsoft Endpoint Manager (SCCM and Intune)
• Manage Windows device lifecycle including patching, software distribution, and asset tracking
• Implement Mobile Device Management (MDM) and Mobile Application Management (MAM) policies
• Collaborate with security teams to enforce device compliance and data protection policies
• Support BYOD and corporate device enrollment and policy deployment
• Troubleshoot and optimize endpoint management system performance
• Travel to client offices when required and provide on-site technical support

Solution Engineer, SCCM/Intune

Therapist

• Design and deliver customized fitness sessions, including Thai boxing, Pilates, functional training, mobility, and strength workouts.
• Teach Thai boxing fundamentals: stance, striking techniques, pad work, defense.
• Monitor client progress and adapt training plans as needed.
• Provide professional massage therapy sessions (sports massage, deep tissue, or recovery-focused).
• Incorporate stretching and mobility techniques to support overall wellness and injury prevention.
• Maintain a high standard of professionalism, hygiene, and client confidentiality.
• Provide in-home and on-site sessions as required; manage own equipment when delivering in-home sessions.

Personal Trainer / Licensed Massage Therapist, Indonesian Speaker

• Design and deliver customized fitness sessions, including Thai boxing, Pilates, functional training, mobility, and strength workouts.
• Teach Thai boxing fundamentals stance, striking techniques, pad work, defense in a safe and engaging way.
• Monitor progress and adapt training plans as needed.
• Provide professional massage therapy sessions (sports massage, deep tissue, or recovery-focused).
• Incorporate stretching and mobility techniques to support overall wellness and injury prevention.
• Maintain a high standard of professionalism, hygiene, and client confidentiality.

Personal Trainer / Licensed Massage Therapist, Thai

Customer Support

• Respond to customer inquiries via calls, emails, and other communication platforms. Record and submit customer feedback/complaints using the internal system according to company SOP. Provide accurate information and solutions to ensure high customer satisfaction. Assist in resolving customer complaints in a timely and professional manner. Collaborate with team members to achieve overall service goals.

Customer Service Specialist

• Process client requests and solve issues via inbound phone calls and email while navigating multiple programs
• Escalate issues to appropriate specialists via CRM tools when needed
• Update clients on their request status
• Achieve quarterly KPI targets set by the CS manager
• Perform other ad hoc tasks assigned by the manager

Customer Service Executive, Mandarin Speaker

• Respond to customer inquiries and obtain customer information in a timely manner through calls, emails, and other contact tools. Resolve customer complaints to achieve high customer satisfaction Record and submit customer complaints using the internal system according to the provided SOP.

Customer Service Specialist, Logistics

Business Development Rep

• Execute business development strategies to increase market share, focusing on new client acquisition, IB recruitment, and partner onboarding.
• Proactively source and engage new IBs, affiliates, partners, and retail clients; build and manage a sales pipeline and conversion cycles.
• Develop long-term relationships with existing clients and partners to drive engagement, retention, upsells, and revenue growth.
• Cultivate strategic partnerships with financial institutions, trading educators, fintech communities, and affiliate partners to expand acquisition channels.
• Maintain ownership of personal revenue targets and contribute to regional forecasting, pipeline management, and cost-efficiency.
• Coordinate with marketing teams to deliver regionally tailored campaigns, promotions, and client engagement initiatives.
• Ensure all business development activities comply with regulatory requirements and internal compliance policies.
• Monitor competitor activity, client feedback, and market trends to refine sales strategies and maintain a competitive advantage.
• Represent the company at industry events, client meetings, and professional forums to enhance visibility and credibility.