Summit Pacific Medical Center

Patient Access Specialist

• Schedule and register patients into applicable software system(s) while ensuring the integrity and accuracy of data collected, including patient identification, insurance and benefit verification.
• Verify acquisition of referrals and pre-authorizations for applicable services.
• Conduct registration interview with patient prior to initial visit.
• Perform point of service collections for patient financial responsibility, not limited to but including, co-payments, co-insurances and statement balances.
• Generating payment receipts, opening and closing of daily cash drawer.
• Operate multi-line telephone system to receive, route and respond to incoming phone calls in a timely, professional manner.
• Relays necessary information to relevant staff members.
• Respond to patient inquiries and requests and completes timely and accurate patient intake while ensuring the patient’s comfort, dignity, safety, and confidentiality at all times.
• Complete daily workque assignments and perform general administrative tasks.
• Accurately process incoming, outgoing, and inter-office mail.
• Research and analyze alternatives for improving workflows.
• Performs special projects and other related duties as assigned.

Patient Access Specialist, Full Time – Day Shift