Patient Access Specialist, Full Time – Day Shift

Summit Pacific Medical Center

Patient Access Specialist responsible for patient scheduling and registration at Summit Pacific Medical Center. Providing excellent customer service and maintaining patient data accuracy.

Posted 7/11/2026full-timeElma • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $31 per hourWebsite

About the role

Key responsibilities & impact

Schedule and register patients into applicable software system(s) while ensuring the integrity and accuracy of data collected, including patient identification, insurance and benefit verification.
Verify acquisition of referrals and pre-authorizations for applicable services.
Conduct registration interview with patient prior to initial visit.
Perform point of service collections for patient financial responsibility, not limited to but including, co-payments, co-insurances and statement balances.
Generating payment receipts, opening and closing of daily cash drawer.
Operate multi-line telephone system to receive, route and respond to incoming phone calls in a timely, professional manner.
Relays necessary information to relevant staff members.
Respond to patient inquiries and requests and completes timely and accurate patient intake while ensuring the patient’s comfort, dignity, safety, and confidentiality at all times.
Complete daily workque assignments and perform general administrative tasks.
Accurately process incoming, outgoing, and inter-office mail.
Research and analyze alternatives for improving workflows.
Performs special projects and other related duties as assigned.

Requirements

What you’ll need

High School Diploma or equivalent required
Associates Degree preferred
Healthcare experience preferred
Knowledge of medical terminology preferred
Knowledge of healthcare revenue cycle preferred
Basic Life Support (BLS) certification encouraged.
Ability to thrive in a fast-paced setting while providing timely and exceptional customer service
Strong computer and technology skills.
Proficient in Microsoft Office products, computers, email, copy machines, scanners, multi-line telephones, credit card machines and fax machines.
Strong problem-solving and organization skills.
Ability to remain calm, professional, and on-task during emergencies, high-volume or stressful times.
Ability to be flexible and adapt to changing workloads, locations, and/or task assignments.
Professional and effective written and verbal communication skills.
Ability to identify and employ communication strategies appropriate to the audience and demonstrate sensitivity to others emotional, social and mental health needs.
Proven ability to handle confidential information with discretion.
Basic mathematics skills and knowledge of healthcare revenue functions.
Ability to maintain a clean, organized, and professional work environment.
Ability to work in a team environment and to engage with others in a collaborative and constructive manner.

Benefits

Comp & perks

Competitive Compensation
Medical
Prescription
Dental (including Orthodontia)
Vision
Healthcare FSA and daycare FSA
Daycare subsidized benefit
Life Insurance
Accidental Death and Dismemberment (AD&D)
Short- and long-term disability
Generous employer 403b match contributions for retirement
457 retirement account for additional funds
Employee Assistance Program (EAP)
Tuition reimbursement
Smoking Cessation Assistance
Employee Wellness Program
Employee Committees to participate in such as Spirit Team
Beautiful on-site gym for employees
Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps
Walking trails on site

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Patient IdentificationInsurance VerificationPoint of Service CollectionsMedical TerminologyBasic Mathematics Skills

Soft Skills

Exceptional Customer ServiceProfessional CommunicationOrganizational SkillsFlexibility and AdaptabilityTeam Collaboration

Certifications

Basic Life Support (BLS) Certification