Cloud Engineer
Sumitomo Mitsui Banking Corporation – SMBC Group
full-time
Posted on:
Location Type: Hybrid
Location: Tralee • Ireland
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About the role
- The Cloud Operations Engineer is responsible for the support of complex Cloud solutions across AWS
- Typical day-to-day workload would focus on the support and creation of Cloud resources, capacity management, service right sizing, financial governance such as reservations, monitoring, and request fulfillment
- This role requires experience of AWS operations/engineering
- Finding and improving operational efficiencies to best suit Cloud resource delivery, access management and security implementations
- Support of production workloads within a multi-Cloud environment, including, but not limited to monitoring, patching, backup and restoration of Cloud resources
- Delivery of Cloud infrastructure for partner solutions
- Creation and support of automation and infrastructure as code solutions for resource creation and policy, leveraging Python/Terraform, Ansible, and other approved corporate automation and orchestration platforms
- Prior experience working with version control tools such as Github / AWS, including repository management, pipeline as code, and sdlc workflows
- Basic understanding/debugging experience when it comes to application infrastructure, databases, networking, and dns
- Work with internal teams and vendors on the integration of a diverse set of systems into the central ITSM/ITOM platform, ServiceNow
- Assist with migrations to cloud, ensuring best practices are followed and architecture is compliant with company standards
- Participate in the implementation of monitoring systems, for event monitoring, alerting and metrics
- Discover opportunities and help facilitate a mechanism to change, evolve, improve, and simplify the infrastructure and supporting processes/procedures
- Directly interface with support teams across all disciplines, to facilitate a closer relationship for collaborative implementations and knowledge sharing
- Ensure handover of new/updated systems/documentation to team providing 24x7x365 support.
Requirements
- Proficiency in Cloud services related to one or more Cloud providers including IaaS, PaaS and SaaS
- Experience with infrastructure as code development and iteration in either Terraform/CloudFormation/ARM/Bicep
- Hands on operational experience and knowledge with AWS or Azure
- Experience with monitoring and log aggregation tools such as CloudWatch, CloudTrail, Azure Monitor, Splunk, ELK, etc.
- Fundamental understanding of public vs private networking in the Cloud
- Sound knowledge on Git merging and branching strategies
- Ability to execute proof of concepts and deploy complex solutions
- Understanding of typical SDLC processes, workflow as pertaining to infrastructure
- Basic understanding of Atlassian Suite (Jira/Confluence) is a plus
- Strong scripting experience using PowerShell/Python, with an emphasis on automation
- Prior experience working with infrastructure-as-code tools (HashiCorp Terraform/Terraform Cloud), and Configuration management tools (preferably Ansible)
- Excellent verbal and written communication skills and ability to articulate requirements, concepts and ideas to business and technology partners
- Strong technical ability for diagnosis, triage, troubleshooting and problem analysis with the ability to communicate results to business stakeholders, IT support teams to resolve issues both quickly and effectively
- Ability to influence people outside the immediate span of control, negotiate and resolve conflicts, and work with business users, IT partners and vendors
- High-Level customer service mindset and commitment to deliver quality results to internal stakeholders in a demanding environment
- A strong sense of urgency and accountability with exceptional time management skills
- AWS SAA and AWS SAP Certificates are a plus
- Comfortable in effectively communicating with business end users, technical IT Teams, network partners and vendors
- Comfortable in fast-paced environment with changing priorities and schedules.
Benefits
- Hybrid workforce model allowing work from home and SMBC office
- Reasonable accommodations during candidacy for applicants with disabilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AWSTerraformAnsiblePythonPowerShellCloudFormationARMBicepGitSDLC
Soft Skills
communicationproblem analysisinfluencenegotiationconflict resolutioncustomer servicetime managementcollaborationadaptabilityurgency
Certifications
AWS SAAAWS SAP