Sully.ai

Recruitment

• Sully.ai builds end-to-end AI solutions to automate doctors’ administrative tasks, reduce misdiagnosis, and enhance efficiency.
• Contract-based Recruiting Ops role to overhaul and optimize recruiting systems with potential to extend.
• Own Ashby: Build reporting, dashboards, and workflows that give the team speed and clarity.
• Run Fast: Design processes that move 10x faster than legacy recruiting.
• Optimize Systems: Build repeatable, scalable workflows across sourcing, scheduling, and tracking.
• Deliver Reporting: Deep reporting expertise inside Ashby—pipeline health, source performance, time-to-fill.
• Enable Recruiters: Equip the team with tools and playbooks to execute at speed.

Recruiting Operations

QA Automation Engineer

• About Sully.ai: Sully.ai is transforming healthcare access by integrating AI into medical workflows and automating healthcare administrative tasks throughout the patient visit cycle - enhancing efficiency, reducing errors, and supporting real-time decision-making.\n• What You'll Do: Translate existing manual/Excel test cases into automated Playwright + API test scripts; Maintain test frameworks and keep automation stable as the codebase evolves; Integrate tests into GitHub Actions pipelines with reporting and alerts; Investigate failures, fix flaky tests, and improve test resilience; Build dashboards to visualize test coverage, pass/fail trends, and defect patterns for the team; Collaborate with product, design, and engineering to align test coverage with release priorities.\n• What You'll Bring: Playwright expertise for UI/E2E automation; API test automation (Postman/Newman, REST Assured, supertest, or pytest); Excel-based test cases → able to read, interpret, and convert them into automated tests; GitHub Actions (GHA) experience for running tests in CI/CD, including parallelization and artifacts; Dashboarding & reporting (Allure, ReportPortal, Grafana, Power BI, or similar) for sharing results with the broader team; Strong break/fix skills-can investigate, diagnose, and stabilize failing or flaky tests; Comfortable with scaling test suites.\n• Why Join: Sully.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Sully.ai prohibits any form of workplace harassment.

Security Engineer

• Sully.ai is building the future of AI healthcare employees—scribes, coders, assistants—that help clinicians work faster and safer, integrated with leading EHRs.\n• Mission is “One Human, One Doctor,” and security is foundational to delivering on that promise.\n• We're hiring our first Security & Compliance Manager to own: control ownership across frameworks; maintaining audit-grade compliance; security prioritization challenges.\n• What you’ll do: Own our controls across SOC 2 Type II, ISO 27001, and HIPAA; run identity & access lifecycle; triage security engineering work; prep/host audits; handle customer trust work; coordinate monitoring runbooks; champion security-by-default in AI pipelines; own vendor relationships.\n• What success looks like (OKRs): control health, audit readiness, access hygiene, backlog throughput, customer trust, incident prep.\n• What you bring: 5+ years in Security GRC / SecOps / IT; HIPAA/HITECH; multi-cloud IAM; experience with Delve and CSPM/EDR; strong PM; scripting and SQL.\n• Nice to have: HITRUST, ISO 27001 Lead Implementer/Lead Auditor, CCSK/CISSP.\n• Why Join Sully.ai: Shape the Future of Healthcare; Early-Stage Impact; Remote-First Culture; Competitive Compensation; Solve Scalability Challenges.

Security & Compliance Manager, Healthcare

Support Engineer

• About Us: We are a fast-growing healthcare technology company delivering AI-powered scribing services to hospitals and clinics across the U.S.; platform streamlines clinical documentation by generating structured notes and integrating them into EMR systems.\n• Role Overview: High-impact contractor role for someone who thrives in a fast-paced environment and can provide friendly, professional, and technically informed support to clinicians and administrative staff.\n• Schedule: You’ll cover customer support operations during our critical service window: 7:00 AM to 6:00 PM EST, Monday through Friday.\n• Key Responsibilities: Real-Time Support Response: Monitor and respond to incoming tickets; Ensure all tickets are acknowledged and resolved within strict SLA windows; Prioritize and escalate high-impact or time-sensitive issues appropriately.\nTroubleshooting & Issue Resolution: Investigate issues related to AI scribe note generation; Use internal tools and basic command-line scripts to retrieve or restore data and debug workflows; Collaborate with internal teams to resolve technical bugs or inconsistencies in user experience.\nCustomer Relationship Management: Maintain a calm, empathetic, and professional tone; Communicate updates clearly and close the loop with users once their issue is resolved.\nFeedback & Continuous Improvement: Identify patterns in recurring issues and compile feedback for product and engineering teams; Create or update internal documentation and playbooks to streamline future support.\n• Ideal Candidate: Required: 5+ years in a technical support or customer success role; Preferred: Familiarity with EMR/EHR systems; Background in supporting web apps and Chrome extensions.\n• What You'll Get: Flexible remote work with a structured shift schedule; Opportunity to influence how support operates at scale in a mission-driven startup; Collaborative, low-ego team environment focused on real outcomes for clinicians and patients.\n• Sully.ai is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a protected disability, etc.

Recruiting Operations

QA Automation Engineer

Security & Compliance Manager, Healthcare

Technical Support Specialist (Contract)