Suited Connector

Human Resources

• Team Member Onboarding & Offboarding: Coordinate onboarding tasks including background checks, I-9 verification, and system setup. Support offboarding processes including exit paperwork and offboarding logistics.
• HRIS & Record Maintenance: Maintain accurate and up-to-date team member records in HR systems, including auditing each HRIS system quarterly.
• Administrative Support: Prepare HR-related documents, assist with employment verifications, track team members’ leaves and benefit changes, and assist with benefit billing.
• Reporting & Documentation: Generate HR monthly and quarterly reports, maintain organized records and support yearly audits.
• Project Support: Provide project support to HR team including creating creatives, handbook updates, and help coordinate team member engagement initiatives.
• Office Management: Support smooth day-to-day operations including management of office supplies, coordinating maintenance requests and serving as the primary point of contact for office vendors.
• Event & Logistics Support: Help coordinate on-site meetings, celebrations and small team events, ensuring all logistics, supplies and setup are handled efficiently.

HR Coordinator

Performance Marketing

• Create from scratch, develop, implement and optimize paid social campaigns across platforms (Meta, TikTok, Native platforms, etc.) with clear performance goals (CPL, ROAS, CTR, etc.).
• Collaborate with content and creative teams to ensure all assets are optimized for performance and aligned with brand voice.
• Monitor, analyze, and report on key performance metrics, translating data into actionable insights.
• Run A/B tests and continuously refine targeting, creative and copy to maximize ROI.
• Stay ahead of trends, audience preferences, platform updates, and algorithm changes to keep campaigns competitive.
• Partner with internal teams to bring campaigns to life and align them with business objectives.
• Research competitors and industry benchmarks to uncover growth opportunities.

Performance Marketing, Paid Social Manager

Account Manager

• Serve as primary owner for assigned home services accounts and support other home services accounts.
• Own account retention and growth for assigned clients.
• Communicate and collaborate with all departments on changes and action items that support vertical growth.
• Facilitate onboarding for new accounts, coordinating with Tech, Accounting and Compliance teams.
• Analyze quality reports, identify issues, and create action plans to increase campaign performance by client as needed.
• Support accounts receivable in the collections process and communicate billing terms by client.
• Use Excel and Power BI to proactively seek opportunities to improve client metrics including budget caps and RPT.
• Monitor and deliver weekly and monthly campaign reporting including total revenue, PRT, return rate and unsold lead data.
• Collaborate on business development initiatives.

HR Coordinator

Performance Marketing, Paid Social Manager

Account Manager – Home Services