Suited Connector

Account Manager

• Serve as primary owner for assigned home services accounts and support other home services accounts.
• Own account retention and growth for assigned clients.
• Communicate and collaborate with all departments on changes and action items that support vertical growth.
• Facilitate onboarding for new accounts, coordinating with Tech, Accounting and Compliance teams.
• Analyze quality reports, identify issues, and create action plans to increase campaign performance by client as needed.
• Support accounts receivable in the collections process and communicate billing terms by client.
• Use Excel and Power BI to proactively seek opportunities to improve client metrics including budget caps and RPT.
• Monitor and deliver weekly and monthly campaign reporting including total revenue, PRT, return rate and unsold lead data.
• Collaborate on business development initiatives.

Account Manager – Home Services