Partner closely with Sales to run technical discovery, deeply understand customer goals, and map Suger’s capabilities to their marketplace monetization strategy
Lead product demonstrations tailored to customer pain points, clearly communicating ROI and business value
Build technical prototypes, workflows, and integration examples to showcase how Suger automates listing, quoting, fulfillment, and billing processes via APIs
Translate prospect requirements into actionable solution designs leveraging Suger’s features, integrations, and API-first platform
Own the technical handoff from pre-sales to post-sales by documenting customer requirements, configuration expectations, integration details, and success criteria—ensuring Implementation, Product, and Customer Success have everything needed to deliver an exceptional onboarding experience
Build and maintain reusable demo assets, templates, and workflows that support scale across the GTM organization
Serve as the technical liaison to Product, surfacing insights, influencing roadmap priorities, and refining messaging
Collaborate on cross-functional initiatives such as product launches, partner programs, cloud marketplace events, and strategic enablement
Document learnings, objections, patterns, and best practices to refine the sales cycle and drive continuous improvement
Help establish the foundation of the Sales Engineering function - processes, playbooks, tools, and metrics

Requirements

3+ years of Sales Engineering, Technical Pre-Sales, or related customer-facing technical experience in a SaaS environment (candidates with strong marketplace, revenue operations, or cloud/DevTools backgrounds may be considered even if they have less traditional SE experience)
Strong discovery skills—the ability to earn customer trust, ask probing questions, and uncover the “real” business pain
Excellent demo and storytelling skills, translating complex technical capabilities into compelling business outcomes
Comfort building technical prototypes, workflows, or integration examples — must be able to utilize APIs to demonstrate product capabilities, validate use cases, or build lightweight integrations
Solid understanding of enterprise SaaS buying cycles and the SE’s role in driving deal momentum
Strong analytical thinking to articulate ROI, quantify operational improvements, and support business cases
Experience working cross-functionally with Sales, Product, and Customer Success teams
Demonstrated success in high-growth, fast-paced environments
Curiosity about AI tools and emerging technologies, with a willingness to adopt them to improve productivity

Benefits

Competitive compensation, meaningful early-stage equity, and comprehensive benefits - including healthcare, a monthly stipend for office expenses, and team outings

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Sales EngineeringTechnical Pre-SalesSaaSAPIsTechnical PrototypesWorkflowsIntegration ExamplesEnterprise SaaSAnalytical ThinkingROI

Soft Skills

Discovery SkillsCustomer TrustStorytellingCommunicationCollaborationCuriosityAdaptabilityProblem SolvingContinuous ImprovementInfluencing