SugarCRM

Technology Operations Excellence Director

SugarCRM

full-time

Posted on:

Location Type: Hybrid

Location: DenverUnited States

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Salary

💰 $136,000 - $150,000 per year

Job Level

Tech Stack

About the role

  • Lead the FinOps framework for cloud spend, providing visibility into usage, trends, and optimization opportunities across AWS and related services.
  • Partner with Cloud Operations and Engineering leaders to identify and drive cost optimization initiatives while preserving performance, reliability, and scalability.
  • Establish consistent operational metrics, dashboards, and reporting to improve transparency and decision-making within the CTO organization.
  • Provide data-driven insights to support capacity planning, prioritization, and investment tradeoffs across engineering and cloud functions.
  • Enable operational excellence by identifying process inefficiencies and supporting continuous improvement initiatives.
  • Collaborate with Finance and FP&A by supplying accurate inputs related to cloud and technology operations; FP&A retains ownership of company-wide OpEx reporting and budgeting.
  • Communicate complex technical and financial information clearly to technology leadership and executives.

Requirements

  • 8+ years of experience in technology operations, FinOps, cloud financial management, or operational excellence roles.
  • Strong hands-on experience with AWS and cloud cost management practices.
  • Proven ability to partner effectively with senior technical leaders without direct ownership of teams or infrastructure.
  • Strong analytical and problem-solving skills, with the ability to derive actionable insights from complex technical and financial data.
  • Excellent written and verbal communication skills, with experience presenting to executive audiences.
  • Ability to thrive in a fast-paced, dynamic, and evolving technology environment.
  • Collaborative, structured, and detail-oriented approach to driving operational discipline.
Benefits
  • Excellent healthcare package for you and your family
  • Savings and Investment – 401(k) match
  • Unlimited Paid Time Off
  • Paid Parental Leave
  • Online Legal Services (Rocket Lawyer)
  • Financial Planning Services (Origin)
  • Discounted Pet Insurance (Embrace Pet Insurance)
  • Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public
  • Health and Wellness Reimbursement Program
  • Travel Discounts
  • Educational Resources - Career & Personal Development Program
  • Employee Referral Bonus Program
  • We are a merit-based company - many opportunities to learn, excel and grow your career!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
FinOpscloud financial managementAWScloud cost managementdata analysiscapacity planningoperational metricsdashboardsreportingcontinuous improvement
Soft Skills
analytical skillsproblem-solving skillscommunication skillscollaborationstructured approachdetail-orientedability to thrive in fast-paced environmentspresentation skills