Study Now

Counselor

• Deliver exceptional customer service, ensuring a high level of satisfaction among prospective students.
• Actively engage in sales and cross-selling initiatives to convert potential leads into actual enrolments, meeting pipeline and final sales targets.
• Provide comprehensive counselling to prospective students and their families, guiding them on study opportunities and program selection.
• Offer information about various institutions, both in-person and over the phone, to help students make informed decisions.
• Follow up on students' applications, keeping them informed about offers and rejections from institutions.
• Maintain accurate and timely updates of student applications on the Study Now Global database and team reporting scheme.
• Focus on providing excellent after-sales service to cultivate a strong referral source from satisfied parents and students.
• Organize and execute promotional activities at local institutions and Study Now offices to increase awareness and attract potential students.
• Assist in organizing Study Now exhibitions and other educational events, ensuring smooth operations and effective representation.
• Build and maintain strong relationships with students, their families, locals, Study Now institution clients, and visa offices.
• Attend to institutions during their visits to the Study Now office, ensuring their needs are met.
• Actively participate in team meetings and training sessions to enhance skills and contribute to the overall success of the team.
• Fulfil other duties as assigned by the Line Manager, contributing to the efficient functioning of the organization.

Senior Academic Counsellor