Studio Galilei

Manager

• Lead the planning, coordination, and execution of new client implementations.
• Ensure projects are completed on time, within scope, and with accurate documentation.
• Develop and maintain implementation best practices to reduce scope creep and ensure consistency.
• Collaborate with Sales, Operations, Technology, and CSMs to align implementation deliverables with client needs.
• Oversee the design, validation, and delivery of client reports.
• Ensure reporting accuracy, logic, and data integrity.
• Partner with CSMs to understand client requirements and deliver insights in a clear, client-ready format.
• Anticipate client reporting needs and proactively identify process improvements.
• Support VP, Client Services and CSMs with departmental projects, reporting initiatives, and policy work.
• Flex into direct client ownership for accounts, as assigned.
• Participate in client meetings to provide subject matter expertise when needed.
• Support future client technology setup and configuration
• Other duties as assigned

Client Engagement Support Manager

• The Expense Manager is responsible for the daily processing of relocation expenses for TRC Global Mobility.
• Works closely with the Accounting and Operations teams to ensure timely and accurate audit and payment of relocation-related expense reports from transferees and invoices from vendors.
• Assess and implement processes to ensure accuracy of work and efficiency; Serve as initial escalation point for Expense Analysts on client and customer expense issues.
• Develop reports as needed to manage the department and meet the needs of the company and/or clients using Movetrack, Excel, Tableau or other reporting tools.
• Demonstrate ability to perform essential functions of the Expense Analyst and provide coverage when needed or appropriate.
• Provide appropriate escalation of issues and reporting as required by Executive Management.
• Recruit and develop employees to ensure appropriate bench strength to meet future needs of TRC.
• Provide feedback to employees on a regular ongoing basis, including but not limited to annual performance reviews.
• Develop and promote a sense of teamwork and collaboration within the department.
• Perform employee management functions in accordance with policies and practices.
• Implement process improvements as needed to achieve efficiency and effectiveness for the Expense Team.
• Demonstrate a "lead by example" mindset through respectful and effective communication, work ethic, quality of work, innovative thinking, and collaborative work.
• Other duties as assigned.

Client Engagement Support Manager

Manager, Expense Management