Student Choice

Security Engineer

• Manage and maintain a risk-based, right-sized security program aligned to business priorities
• Manage security controls that balance protection, usability, and system performance
• Translate risk into clear, actionable decisions for leadership
• Working with our vendors, ensure systems are architected with:
• o Strong identity and access controls
• o Secure configurations
• o High availability and resilience
• Partner with MSP and IT to build secure, scalable, and fault-tolerant systems
• Promote infrastructure consistency and automation
• Manage and enhance monitoring, logging, and alerting across all platforms
• Define and track key security and reliability metrics, such as:
• o Incident detection and response times
• o Vulnerability remediation timelines
• o System availability and performance
• Improve visibility into system behavior to support faster, more effective decision-making
• Lead all aspects of incident response, including coordination with MSP, COO, and CIO
• Conduct root cause analysis and implement corrective actions
• Drive a culture of continuous improvement, reducing repeat incidents over time
• Ensure systems and processes evolve based on lessons learned
• Manage the MSP relationship, ensuring accountability and performance
• Oversee:
• o Security monitoring
• o Alert triage and response
• o Vulnerability management
• o Desk top maintenance and issue resolution
• Define SLAs and ensure operational effectiveness
• Working with internal and external resources, lead SSAE 18 / SOC audits, including preparation and remediation coordination.
• Maintain existing policies, standards, and documentation aligned to actual risk
• Create new policies as identified
• Co-Own business continuity and disaster recovery programs across the organization
• Participate in testing and improvement recommendations
• Assess and monitor third-party security posture
• Integrate vendor risk into broader risk management practices
• Work with and manage other vendor partners to ensure best security practices and successful audits.
• Promote a practical, accountable security culture
• Deliver targeted training and awareness programs to staff
• Stay current on threats and evolving best practices

VP of Information Security

Business Development Rep

• The Business Development Coordinator plays a key support role within the Business Development team, serving as a central point of coordination across client-facing activities, sales support functions, and new client onboarding.
• This position is responsible for managing day-to-day client communications, maintaining accurate records within our Zoho CRM platform, and ensuring a seamless experience for both prospective and existing credit union partners.
• The Business Development Coordinator will assist in the preparation of implementation and presentation materials, support referral billing processes, and coordinate conference logistics and follow-up activity.
• Additionally, this position plays an integral role in new client onboarding and program launches, including quality assurance testing on the OPAL Platform and conducting outreach to ensure clients are equipped to navigate our full suite of platforms and program resources.