Student Choice

Account Manager

• Serve as a liaison between internal teams and partners ensuring alignment on goals, priorities, and objectives.
• Manage the implementation and updating of credit union program changes in the loan origination system for all clients with all programs on the CampusDoor platform.
• Plan, organize, and facilitate regularly scheduled meetings, including agenda preparation and management, documentation, and action-item tracking for all clients with all programs on the CampusDoor platform.
• Engage partners with professionalism, maintaining strong working relationships and ensuring timely responses.
• Provide partners with clear, concise, and accurate responses based on thorough analysis.
• Track, monitor, and follow-up on deliverables to ensure completion and accountability.
• Maintain structured documentation, records, and communication logs.
• Identify process inefficiencies and recommend strategic improvements to enhance organizational effectiveness.
• Support additional initiatives, special projects, and related responsibilities as assigned.

Manager, Client Partnerships