Account Manager

• Develop and implement sales plans, set quotas and timelines, and drive revenue growth and market expansion.
• Grow customer portfolio, secure new business opportunities, and strengthen loyalty and repeat sales.
• Generate, qualify, and track leads in CRM, manage sales pipeline, and produce accurate forecasts and performance reports.
• Oversee entire order lifecycle, ensure accurate data entry, timely delivery, and resolve issues proactively.
• Coordinate with Operations and other teams to align strategies, streamline workflows, and resolve logistical challenges.
• Act as trusted advisor, provide expert guidance, follow up regularly, and create upsell/cross-sell opportunities.
• Ensure legal, regulatory, and policy compliance while maintaining secure, accurate customer data.

Regional Sales Account Manager

• Ensure the development and realization of sales targets by implementing effective strategies and plans tailored for the United States market, aiming at maximizing sales and sustained profitability.
• Undertake business development and sales activities that enable company clients to select the most relevant technical solutions, delivering high market presence and sustained profitability.
• Develop a business development strategic plan in the United States, obtain approval, and execute it.
• Execute the company's objectives and sales targets maximizing sales revenues.
• Identify target markets, customer segments, and sales channels to focus efforts and resources effectively.
• Manage the sales pipelines within the CRM system, tracking leads, sales opportunities, and deals through each stage of the sales process.
• Maintain accurate and current CRM data, with a particular emphasis on order closing and job start dates, enabling coordination and operational resource planning, to ensure high utilization rates.
• Manage relationships with existing customers to build loyalty, create opportunities for repeat business, as well as upsell and cross-sell opportunities.
• Present STS services to clients and provide expert advice on selecting relevant services.
• Forecast future sales revenues and trends based on historical data, market analysis, sales pipeline projections, and potential growth opportunities.
• Travel will be required for within the United States (manager to confirm frequency).