Senior Technical Support Engineer – Hybrid
Stryker
full-time
Posted on:
Location Type: Hybrid
Location: Fort Wayne • United States
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Job Level
About the role
- Document and manage customer issues
- Monitor and respond to customer inquiries
- Collaborate within the company, escalating issues
Requirements
- BA in Computer Science or related field, or 6+ years relevant experience
- Minimum 2 years experience in customer technical support role
- Ability to travel (10%) and be available for late shift or on-call as needed
Benefits
- Work Flexibility: Hybrid
- Health benefits
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceissue managementcollaborationproblem-solvingcommunication
Certifications
BA in Computer Sciencerelated field