Stryker

Associate Field Service Technician

Stryker

full-time

Posted on:

Location Type: Office

Location: Tampa • Florida • United States

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About the role

  • Play a key role in supporting a designated service territory along with repairing and delivering Stryker equipment with a focus on Transport solutions.
  • Work with a diverse range of products, including stretchers, transport chairs, bed frames, and temperature management systems.
  • Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades.
  • Utilize computer software to complete documentation, order parts, reference training materials, and more.
  • Present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships.
  • Work mostly independently and engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives.
  • Adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc.

Requirements

  • High School diploma.
  • Must be 21 years of age.
  • Valid driver license in the state of residence with a good driving record as you will operate a company vehicle, while abiding by company policy.
  • Willingness and ability to work an extended work week including nights and weekends at times.
Benefits
  • At times, may be required to move, set up and demonstrate equipment weighing up to 75 pounds (lift unassisted 75-80 pounds), reach, push, or pull in order to accomplish job accountabilities.
  • May involve prolonged periods of stooping, kneeling, crouching, bending, sitting, standing, and/or crawling as appropriate.
  • Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention.
  • May handle various materials including but limited to: durcot fabric, nylon fabric, Velcro, zippers, product components comprised of rubber, metals and coated products.
  • Travel Percentage: 50%.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quality controlpreventative maintenancerepairdocumentationinventory accuracy
Soft Skills
customer etiquetterelationship buildingindependencecollaboration
Certifications
High School diplomavalid driver license