Stryker

Field Service Engineer

Stryker

full-time

Posted on:

Location Type: Hybrid

Location: Cork • Ireland

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About the role

  • Repair and check electronic / mechanical Stryker products
  • Complete annual check and calibration according to MDR on customer site
  • Utilize software and technological tools to maintain proper records, access technical information
  • Assist the regulatory affairs department / customer to action product recalls, field safety notices and field action notices
  • Fulfil Service contracts with planned maintenances
  • Delivery of technical Training to internal & external
  • Perform Installation of Stryker systems on customer site
  • Perform Software & Hardware Upgrades
  • Efficient and thorough documentation of service activities for internal and external reference
  • Ensure traceability of all field-based Stryker products through reporting tools
  • Provide technical support to Internal and external customers
  • Escalade opportunities and issues appropriate team meetings
  • Ensure excellent follow-up on all customer-initiated issues
  • Ensure service provided is invoiced if not under warranty
  • Scheduling of Customer visits in cooperation with Customer service
  • Build relationship with internal & external customers to drive brand loyalty

Requirements

  • Level 8 Degree in engineering medical electronics and camera technology OR relevant experience
  • Experience in medical electronics, combined with good mechanical skills
  • Experience in the hospital environment and health care work (preferred)
Benefits
  • Health insurance
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
repaircalibrationtechnical traininginstallationsoftware upgradeshardware upgradesdocumentationtechnical supportservice contractsmedical electronics
Soft Skills
customer relationship buildingcommunicationproblem-solvingfollow-upteam collaborationorganizational skills
Certifications
Level 8 Degree in engineeringmedical electronics certification