
Customer Service Representative
Stryker
full-time
Posted on:
Location Type: Hybrid
Location: Wood Dale • Illinois • United States
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Salary
💰 $20 - $28 per hour
Tech Stack
About the role
- Provide customer services relating to sales, sales promotions, installations and communications.
- Provide phone support for inquiries from sales and healthcare professionals
- Engage, interact, and respond in a prompt, accurate, courteous and poised manner
- Provide feedback and suggestions to improve service levels
- Support Sales Department by providing answers to questions
- Keep records of customer interactions
- Determine charges for product requests / usage
- Maintain customer pricing in systems of record
Requirements
- High School Diploma or equivalent
- Two (2) years’ relevant work experience
- Minimum 50 WPM typing speed
- Experience as account representative
- ERP, CRM, SAP systems
- Hospital or medical field experience; medical terminology
Benefits
- salary plus bonus eligible
- benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
typing speed 50 WPMcustomer servicesales supportrecord keepingproduct pricing
Soft Skills
communicationcourtesypromptnessaccuracyfeedback provision
Certifications
High School Diploma