Stryker

Customer Service Representative

Stryker

full-time

Posted on:

Location Type: Hybrid

Location: Wood DaleIllinoisUnited States

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Salary

💰 $20 - $28 per hour

Tech Stack

About the role

  • Provide customer services relating to sales, sales promotions, installations and communications.
  • Provide phone support for inquiries from sales and healthcare professionals
  • Engage, interact, and respond in a prompt, accurate, courteous and poised manner
  • Provide feedback and suggestions to improve service levels
  • Support Sales Department by providing answers to questions
  • Keep records of customer interactions
  • Determine charges for product requests / usage
  • Maintain customer pricing in systems of record

Requirements

  • High School Diploma or equivalent
  • Two (2) years’ relevant work experience
  • Minimum 50 WPM typing speed
  • Experience as account representative
  • ERP, CRM, SAP systems
  • Hospital or medical field experience; medical terminology
Benefits
  • salary plus bonus eligible
  • benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
typing speed 50 WPMcustomer servicesales supportrecord keepingproduct pricing
Soft Skills
communicationcourtesypromptnessaccuracyfeedback provision
Certifications
High School Diploma