Associate Manager, Field Service, New England
Stryker
full-time
Posted on:
Location Type: Office
Location: Salem • Connecticut • Massachusetts • United States
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Salary
💰 $96,400 - $158,000 per year
Tech Stack
About the role
- Lead a regional team of Field Service Technicians with a focus on development and professional growth
- Manage metrics to measure the growth and performance of the internal team and authorized service providers
- Champion data analysis to drive insights and decision-making within a rapidly growing business
- Drive complex initiatives aimed at improving operational performance, customer service and commercial partnerships
- Constantly analyze, refine, and iterate on internal processes to make them simpler and more efficient
Requirements
- Bachelor’s degree required
- Minimum 6 years of relevant work experience with direct or indirect people leadership
- Vendor management experience preferred
- Experience with SAP, Salesforce, and ServiceMax or equivalent ERP/CRM/FSM
- Ability to effectively influence and communicate cross-functionally
Benefits
- salary plus bonus eligible
- generally eligible for short-term and long-term financial incentives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysismetrics managementoperational performance improvementvendor management
Soft skills
leadershipcommunicationinfluenceteam developmentcross-functional collaboration
Certifications
Bachelor’s degree