Stripe

People Process Optimization Specialist

Stripe

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Apply process optimization frameworks to the holistic management of the PPO Portfolio, leading major optimization initiatives with significant complexity.
  • Drive discovery and analysis phases using expert optimization frameworks (Lean Six Sigma) to address root causes and deliver metrics-driven impacts.
  • Lead Service Catalog development to standardize and streamline People team offerings across multiple portfolios.
  • Create roadmaps for process improvements, applying rigorous ROI considerations to all prioritization frameworks and resource requests.
  • Leverage AI and automation wherever possible to eliminate manual toil and proactively mitigate process bottlenecks.
  • Demonstrate high technical fluency by evaluating whether proposed technical solutions meet business requirements and system constraints.
  • Translate complex business needs into simplified, automated process designs that enhance the end-user experience.
  • Lead user acceptance testing (UAT), ensuring technical implementations deliver the intended ROI and operational excellence.
  • Ensure all delivery is guided by strategic planning frameworks and aligned with broader organizational goals.
  • Operate as a cohesive cross-functional unit, collaborating extensively with stakeholders to navigate ambiguous process ownership.
  • Use robust data to identify "current state vs. future goals" and establish scalable frameworks to track progress and demonstrate measurable business value.

Requirements

  • 5+ years of experience in process optimization or business process reengineering.
  • Deep expertise in DMAIC and other Six Sigma/Lean methodologies.
  • Proven ability to apply ROI analysis to project prioritization and decision-making.
  • Strong technical fluency with a track record of utilizing AI and automation to streamline enterprise processes.
  • Excellent analytical skills with a requirement that all delivery be grounded in data.
Benefits
  • Competitive salary
  • Flexible work hours
  • Professional development budget
  • Home office setup allowance
  • Global team events
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
process optimizationLean Six SigmaDMAICROI analysisAIautomationdata analysisbusiness process reengineeringuser acceptance testingprocess design
Soft Skills
collaborationanalytical skillsstrategic planningcommunicationproblem-solvingleadershipstakeholder managementadaptabilitycritical thinkingorganizational skills