Stripe

Technical Partner Manager – Networks

Stripe

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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About the role

  • Build and maintain strong, long-term relationships with key financial ecosystem partners.
  • Collaborate closely with partners to define and implement successful integrations.
  • Establish Service Level Agreements (SLAs) for partner accounts and drive technical reviews.
  • Work across multiple Stripe teams including Engineering, Product, and Partner Development.
  • Assist in incident resolution by coordinating with internal teams.
  • Identify inefficiencies within Stripe’s operating model and propose effective solutions.
  • Provide ongoing training, documentation, and support to partners.
  • Gather feedback from partners to inform improvements in internal processes.

Requirements

  • Bachelor’s degree in Business Administration, Computer Science, or a related field.
  • Minimum of 5 years of experience in partner management, technical project management, or business operations, especially managing external partnerships.
  • Proven ability to drive medium to large-sized technical projects in collaboration with external partners and cross-functional internal stakeholders.
  • Strong analytical and problem-solving skills, with experience leveraging data to enhance decision-making.
  • Excellent interpersonal and communication skills, capable of effectively conveying technical information to non-technical stakeholders.
  • Willingness to travel (30%) as partner needs require, and occasional off hours /rotational coverage for incidents.
Benefits
  • Health insurance
  • 401(k)
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
partner managementtechnical project managementbusiness operationsdata analysisincident resolutionService Level Agreements (SLAs)technical integrationsprocess improvement
Soft Skills
analytical skillsproblem-solving skillsinterpersonal skillscommunication skillscollaborationtrainingdocumentationfeedback gathering
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in Computer Science