Strimi

Field Application Engineer

Strimi

full-time

Posted on:

Location Type: Remote

Location: California • Florida • United States

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Salary

💰 $130,000 - $150,000 per year

Tech Stack

AWSAzureCloudDockerETLJavaLinuxMS SQL ServerMySQLOraclePythonRDBMSShell ScriptingSQLUnix

About the role

  • Be the Striim product expert and trusted technical advisor during application deployment.
  • Own customer-reported application issues and provide timely solutions support.
  • Provide syntactical suggestions and fixes to application code.
  • Be the in-house customer champion, coordinating with Striim customer support and stakeholders to drive technical advocacy, product evolution, and technical innovation.
  • Prioritize and manage multiple open cases efficiently.
  • Use the java IDE and built-in debugger to isolate code exceptions.
  • Follow up to ensure applications are fully functional post-troubleshooting.
  • Perform database performance tuning and optimization.
  • Assist the Striim Technical Support team in reproducing customer product-related issues.
  • Track customer issues, collaborate with support on customer-training-related matters, and work with the customer to develop and track product feature requests (PFRs).
  • Set up and manage internal systems (Docker, RDBMS, etc.) to reproduce customer issues.

Requirements

  • A successful candidate must be based 100% remotely within the Continental United States (with a preference for individuals located on the East Coast of the United States).
  • Bachelor's degree in Computer Science, IT, or Software Engineering or equivalent experience.
  • 4 to 7 years in a technical, customer-facing role within the technology industry.
  • 3+ years of experience with database management systems software such as Oracle, MySQL, Microsoft SQL Server, and SQL Programming Language.
  • 3+ years of experience programming languages such as Java, Python, Shell scripting.
  • 3+ years of experience or deep core knowledge of Cloud infrastructure and Data Services such as Amazon AWS, Microsoft Azure and Google Cloud.
  • UNIX/Linux expertise with a solid understanding of networking, storage, security, and tiered application environments.
  • Familiarity with ETL processes and data management.
Benefits
  • Competitive salary and pre-IPO stock options
  • Private Medical Insurance
  • Life Insurance
  • Pension Plan
  • Income Protection
  • Paid Time Off (Discretionary Time Off & Public Holidays)
  • The chance to contribute to and shape an upbeat, fully engaged culture

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
JavaPythonShell scriptingSQL Programming LanguageOracleMySQLMicrosoft SQL ServerCloud infrastructureData ServicesETL processes
Soft skills
technical advisorcustomer championproblem-solvingcommunicationcoordinationadvocacytime managementcollaborationprioritizationcustomer support
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in ITBachelor's degree in Software Engineering