Stride, Inc.

School Operations Support Specialist

Stride, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Durham • North Carolina • United States

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Job Level

Junior

About the role

  • Work with administrative staff to ensure the school follows and meets all audit requirements
  • Oversees and supports major school events, such as enrollment, Semester End Transition, Year End Transition, and state testing
  • Develops relationships with education vendors, the districts, state and other education stakeholders
  • Helps maintain student records and data; creates/implements/documents processes that ensure student data validity in K12 and 3rd party databases
  • Assists Manager, School Operations with local, state, and federal reporting requirements
  • Works with administration to properly onboard and offboard staff
  • Collaborates as necessary with Sales, Client/Account Management, Product Development, IT, and other key stakeholders, to gain knowledge that will ensure client operational support needs are met
  • Monitor and report on key performance metrics and project progress as required
  • Assist in the development and implementation of process improvements
  • Ensure accuracy and confidentiality of all operational data

Requirements

  • Bachelor’s degree in relative field of study AND 0-3 years of relevant professional experience OR Equivalent combination of education and experience
  • Ability to clear required background check
  • Great organizational and time management skills
  • Proficient MS365; web proficient
  • Strong technology skills
  • Experience using search engines (internet) for research projects
  • Experience using a student information system and/or other type of database
  • Strong written and verbal communication skills
  • Ability to travel 20% of the time
Benefits
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
student information systemdatabase managementdata validityprocess improvementreporting requirementskey performance metricsproject management
Soft Skills
organizational skillstime managementcommunication skillsrelationship buildingcollaboration
Certifications
Bachelor’s degree