Stride, Inc.

Operations Support Specialist

Stride, Inc.

full-time

Posted on:

Location Type: Remote

Location: Washington • United States

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Salary

💰 $20 - $26 per hour

About the role

  • Perform and/or oversee various daily operational aspects of the Insight California, IQ California and California Virtual Academies @ LAHS and SY schools
  • Ensure that critical data flows accurately and efficiently between multiple computer systems
  • Establish virtual classrooms including making teacher and student assignments
  • Participate in disseminating and ensuring the implementation of operational requirements established for all school
  • Update database, work with administrative team on updating/monitoring information and data
  • Disseminate communication regarding systems issues to staff in a timely manner
  • Manage At-Task Submittals
  • Assist with staff concerns related to systems and operational issues
  • Identify staff systems training needs, provide training as it relates to new systems and system changes and upgrades
  • Manage activities associated with Stride year-end transition process and reclamation efforts
  • Process student transfers between Stride programs
  • Resolve student/parent/teacher escalations as it relates to the operations of the school
  • Monitor data validity and provide weekly reporting for school management
  • Attend weekly Stride Operations and School Pathways calls and share pertinent information with appropriate staff
  • Work with Head of School and Academic Administrator to identify all relevant school timelines/deadlines

Requirements

  • Bachelor’s degree preferred
  • Three (3) years of relevant professional experience in education and school operations OR Equivalent combination of education and experience
  • Great organizational and time management skills
  • Proficient in MS Excel, MS Word, and Outlook
  • Strong technology skills
  • Detail oriented
  • Experience using search engines (internet) for research projects
  • Experience using a student information system and/or other type of database
  • Strong written and verbal communication skills
  • Ability to clear required background check
Benefits
  • Health benefits
  • Retirement contributions
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data managementdatabase updatingstudent information systemdata validity monitoringreportingsystems trainingoperational requirements implementationyear-end transition processstudent transfer processingescalation resolution
Soft Skills
organizational skillstime managementdetail orientedstrong written communicationstrong verbal communicationproblem-solvingstaff traininginterpersonal skillsadaptabilitycollaboration