Vulnerability management Analyst
American Express Global Business Travel
Cyber Security
Colleague Consultant – AR
Strata Information Group
part-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $45 - $63 per hour
Job Level
Mid-LevelSenior
Tech Stack
Cyber Security
About the role
- Provide Colleague implementation support such as training, functional consulting, and technical support at client sites.
- Analyze current business processes related to student billing, payments, refunds, and collections. Make suggestions to utilize various technological tools to improve efficiency and compliance.
- Work closely with stakeholders, including student accounts and financial aid personnel, to understand their requirements, challenges, and objectives. Collaborate on solutions that align with institutional policies and regulations.
- Stay current on industry best practices and advancements in Ellucian Colleague and student account technology.
- Propose and implement continuous improvements to optimize the utilization of the Colleague Student Accounts Receivable module.
- Coordinate with internal teams and external stakeholders to ensure successful project delivery within defined timelines.
Requirements
- Five or more years working directly with the Colleague Student Accounts Receivable module at a college or university.
- Experience implementing the Colleague Student Accounts Receivable module.
- Demonstrated expertise using Colleague to streamline student billing, payment processing, refund disbursement, and collections.
- Ability to troubleshoot technical and functional issues within the Colleague Student Accounts Module.
- Exceptional oral and written communication skills and a proven customer service approach.
- Highly self-directed with solid problem-solving expertise.
- Experience developing reports to support student accounts, including aging reports, billing summaries, and payment reconciliations.
- Ability to communicate user requirements to the technical support team.
- Knowledge of how Colleague is used in a variety of institutional types.
- The ability to travel is preferred.
