Strata Information Group

Project Manager

• Provide overall leadership for ERP/SIS projects
• Track and report on project budget
• Establish a project plan that is suitable for the size and scope of each assigned project
• Schedule and manage SIG resources assigned to projects; collaborate with the Resource Manager
• Work with the client to ensure appropriate client resources are assigned to the project; manage all implementation teams
• Provide advisory services to support change management for the organization
• Track project progress and provide regular status reports to project sponsors and other executives as appropriate
• Escalate project issues and identify potential setbacks on time
• Work with the client to develop a risk management plan

Customer Success Manager

• Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients
• Analyze current business practices and make recommendations to leverage various technology tools to improve business processes for admissions, retention and advancement
• Ability to adapt to varying challenges and varying levels of user knowledge

Project Manager

CRM Consultant