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Colleague Consultant – AR
Strata Information GroupColleague Consultant supporting student accounts receivable at various colleges. Requires experience with Ellucian Colleague and higher education technology consulting.
About the role
Key responsibilities & impact- Provide Colleague implementation support such as training, functional consulting, and technical support at client sites.
- Analyze current business processes related to student billing, payments, refunds, and collections. Make suggestions to utilize various technological tools to improve efficiency and compliance.
- Work closely with stakeholders, including student accounts and financial aid personnel, to understand their requirements, challenges, and objectives. Collaborate on solutions that align with institutional policies and regulations.
- Stay current on industry best practices and advancements in Ellucian Colleague and student account technology.
- Propose and implement continuous improvements to optimize the utilization of the Colleague Student Accounts Receivable module.
- Coordinate with internal teams and external stakeholders to ensure successful project delivery within defined timelines.
Requirements
What you’ll need- Five or more years working directly with the Colleague Student Accounts Receivable module at a college or university.
- Experience implementing the Colleague Student Accounts Receivable module.
- Demonstrated expertise using Colleague to streamline student billing, payment processing, refund disbursement, and collections.
- Ability to troubleshoot technical and functional issues within the Colleague Student Accounts Module.
- Exceptional oral and written communication skills and a proven customer service approach.
- Highly self-directed with solid problem-solving expertise.
- Experience developing reports to support student accounts, including aging reports, billing summaries, and payment reconciliations.
- Ability to communicate user requirements to the technical support team.
- Knowledge of how Colleague is used in a variety of institutional types.
- The ability to travel is preferred.
Benefits
Comp & perks- Flexible, project‑based engagements
- Opportunity to work on diverse Colleague initiatives
- Remote work options
- Ongoing opportunities as projects arise
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Colleague Student Accounts Receivable modulestudent billingpayment processingrefund disbursementcollectionsreport developmenttroubleshootingprocess analysiscompliance improvementtechnical support
Soft Skills
oral communicationwritten communicationcustomer serviceproblem-solvingself-directedcollaborationstakeholder engagementtrainingfunctional consultingproject delivery