Customer Success Manager

• Provide Slate CRM implementation services and general consulting, such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients
• Analyze current business practices and make recommendations to leverage various technology tools to improve business processes for admissions, retention, and advancement
• Ability to adapt to varying challenges and varying levels of user knowledge
• Collaborate closely with higher education clients to design, configure, and implement innovative Slate CRM solutions that support enrollment, communication, and student success strategies
• Significant client-facing engagement, including travel

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