Strata Information Group

Slate CRM Consultant

Strata Information Group

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $90,000 - $120,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Cyber SecurityJavaScript

About the role

  • Provide Slate CRM implementation services and general consulting, such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients
  • Analyze current business practices and make recommendations to leverage various technology tools to improve business processes for admissions, retention, and advancement
  • Ability to adapt to varying challenges and varying levels of user knowledge
  • Collaborate closely with higher education clients to design, configure, and implement innovative Slate CRM solutions that support enrollment, communication, and student success strategies
  • Significant client-facing engagement, including travel

Requirements

  • 5 or more years working within the Higher Education Industry
  • 5 or more years of experience working with Technolutions Slate CRM, demonstrating advanced user proficiency
  • Ability to administer security roles, build workflows, write rules, build reports and dashboards using CRM tools
  • Proficient with developing, deploying, customizing and integrating CRM software
  • Experience developing HTML content
  • Ability to analyze business processes, procedures, and functions and make recommendations for improvement
  • Experience with data collection, designing workflows, and audit requirements to determine the suitability of the CRM software
  • Experience with building and managing integrations with various third-party admissions applications (Common App, Royall/EAB, Liaison/UNICAS)
  • Experience designing and managing integrations with Enterprise Resource Planning/Student Information Systems
  • Experience in a consulting capacity, focusing on enhancing business processes and creating efficiency
  • Ability to troubleshoot technical and functional issues within Slate
  • Exceptional oral and written communication skills and a proven customer service approach
  • The ability to travel over 25%