Straight Edge Technology, Inc.

Systems Engineer

• Build out, maintain, and troubleshoot rapidly expanding infrastructure for clients
• Analyze problems from a systems perspective, isolate hardware or software issues and carry through to resolution
• Provide IT support for Microsoft core business applications, Azure, Office 365, Citrix and VMware environments
• Support Windows Server, Azure, Exchange, SQL, SharePoint and related Microsoft technologies
• Implement and support disaster recovery solutions
• Provide network-level technical services: WAN/LAN connectivity, routers, firewalls, and security
• Implement and support remote access solutions: VPN, Remote Desktop/Terminal Services, and Citrix
• Create and maintain system documentation, reviews and recommendations
• Travel to customer sites to perform work when appropriate (company vehicle provided)
• Maintain familiarity with industry best practices and communicate effectively with customers and the Service Team
• Participate in team and company meetings
• Install, configure, test and maintain operating systems, application software and system management tools
• Proactively ensure high levels of systems and infrastructure availability
• Monitor and test application performance for bottlenecks and work with developers to implement fixes
• Maintain security, backup, and redundancy strategies
• Provide 2nd and 3rd level support

Systems Engineer / System Administrator