Straight Arrow News

Graphics Designer

• Design high-quality visual assets, including digital graphics, marketing materials, featured images and branded content
• Create engaging visuals for social media, web, email campaigns and other digital platforms
• Ensure all creative output aligns with brand guidelines and maintains visual consistency
• Contribute to the evolution and consistency of the brand identity across all channels
• Work closely with cross-functional teams, including marketing, product, editorial, and leadership
• Manage multiple projects simultaneously, from concept through final delivery

Graphic Designer

Product Operations

• Own the day-to-day operation, configuration, and ongoing optimization of the platforms that power subscriptions, messaging, consent, analytics, identity, and monetization across our digital news app and website.
• Configure and manage subscription and monetization flows in platforms such as Piano, including offers, paywalls, registration flows, entitlement logic, checkout experiences, renewal/cancellation paths, and related business rules.
• Own audience engagement and lifecycle messaging operations in platforms such as Braze, including newsletter logic, segmentation, personalization rules, eligibility criteria, triggers, journeys, and campaign setup.
• Build, maintain, and troubleshoot integrations and data flows across systems such as Braze, Piano, CMS, identity/authentication platforms, analytics tools, consent management platforms, email service providers, app stores, and workflow automation tools such as Zapier.
• Translate business, product, editorial, legal, and growth requirements into clear platform configurations, implementation plans, acceptance criteria, QA steps, launch checklists, and ongoing operational documentation.
• Partner with engineering on APIs, webhooks, data-layer requirements, event schemas, app store subscription setup, and other technical dependencies, while directly owning configuration and validation within third-party platforms where appropriate.
• Configure, validate, and maintain analytics, tracking, and consent-management implementations, including Google Tag Manager, event tracking, conversion funnels, privacy choices, consent signals, and downstream data flows.
• Serve as a hands-on launch and operations owner for subscription, messaging, analytics, consent, and digital product initiatives, monitoring performance after release, troubleshooting cross-system issues, and driving improvements in partnership with engineering, vendors, and internal stakeholders.

Senior Product Operations Manager, MarTech, Subscriptions

Social Media Manager

• Own social media as a core driver of audience growth, engagement and subscriptions
• Set and execute platform‑specific strategies across major social platforms, with clear performance goals
• Lead the development and testing of social‑native and video‑first formats that drive reach, retention and sharing
• Work closely with editors, reporters and designers to translate journalism into compelling, platform‑optimized storytelling
• Build strategies that convert social audiences into repeat users, app users and paid subscribers
• Monitor and analyze social performance using analytics tools such as Hootsuite, Google Analytics and Parse.ly, and adjust strategies based on audience behavior
• Establish best practices for social packaging, voice and experimentation across the organization
• Manage, mentor and develop a team of social media strategists
• Collaborate with editorial, marketing, brand and tech leadership to align social strategy with broader growth goals
• Uphold Straight Arrow’s standards for credible, unbiased journalism across all social platforms.

Graphic Designer

Senior Product Operations Manager, MarTech, Subscriptions

Director of Social Media