stp.one | Simplify Legal Work

Trainer

• You are responsible for our customers in the area of law firm management across Germany.
• You manage your own client portfolio and accompany clients throughout the entire customer lifecycle, from onboarding to offboarding.
• The primary focus of your role is delivering external software trainings, coaching sessions and workshops (mostly remote).
• Analyze and manage customer needs.
• Provide comprehensive support and consulting to our customers on solutions and processes through the use of our products.
• Gather and evaluate customer feedback to optimize products and processes.
• Support the design, preparation and implementation of software projects.
• Conduct customer-side QBRs (Quarterly Business Reviews) in close coordination with stakeholders (mostly remote).

Software Trainer – Law Firm Management Solutions