Software Trainer – Law Firm Management Solutions

stp.one | Simplify Legal Work

Software Trainer implementing law firm management solutions through training and workshops across Germany. Engaging with medium to large law firms, primarily remote with some client-facing responsibilities.

Posted 7/17/2026full-timeRemote • 🇩🇪 GermanyJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in law firm management and customer lifecycle management, with a strong focus on delivering software training and consulting. Proficient in analyzing customer needs and optimizing solutions through effective communication and stakeholder engagement.

Highest-signal resume keywords

Law Firm ManagementSoftware TrainingCustomer Lifecycle ManagementGerman Language ProficiencyEnglish Language Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Needs AnalysisSoftware Project ImplementationLegal KnowledgeLaw Firm Software SystemsConsulting Skills

Soft Skills

CoachingCommunicationStakeholder Coordination

Industry Keywords

Quarterly Business ReviewsCustomer SupportClient Portfolio ManagementOnboardingOffboarding

About the role

Key responsibilities & impact

You are responsible for our customers in the area of law firm management across Germany.
You manage your own client portfolio and accompany clients throughout the entire customer lifecycle, from onboarding to offboarding.
The primary focus of your role is delivering external software trainings, coaching sessions and workshops (mostly remote).
Analyze and manage customer needs.
Provide comprehensive support and consulting to our customers on solutions and processes through the use of our products.
Gather and evaluate customer feedback to optimize products and processes.
Support the design, preparation and implementation of software projects.
Conduct customer-side QBRs (Quarterly Business Reviews) in close coordination with stakeholders (mostly remote).

Requirements

What you’ll need

Completed degree in IT, law or business administration, or a comparable qualification; alternatively completed training as a legal assistant (Rechtsanwaltsfachangestellte).
Preferably work experience in a law firm.
You should have subject-matter and legal knowledge relevant to our customers’ area of activity.
Experience working with one or more law firm software systems.
At least 2 years of professional experience in a comparable role as a software trainer or in similar positions such as (Key) Account Manager, Customer Success Manager, etc.
Excellent German and English skills, both written and spoken.
Nice to have: ideally initial experience in project management or consulting.

Benefits

Comp & perks

Annual training budget plus defined career paths.
Employee referral bonus.
Mobility options: e.g., e-bike leasing and subsidies for public transportation.
Workation: up to 30 days per year within the EU.
Computer/monitor work glasses.
Tax-free non-cash benefits.
Company events & celebrations (summer party, annual kickoff, etc.).
Flexible working models (hybrid, home office, part-time, etc.).
English courses for all levels.