Accounting Manager
LGC
ERP
Job Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Analyze large volumes of client-specific workflow data extracted from Stord’s Warehouse Management System (S1W) and parcel engines.
- Correlate data with operational workflows and contractual terms to ensure accuracy.
- Identify and resolve outliers or discrepancies in line-item data, summarizing findings for resolution.
- Collaborate with Sales, Implementations, Operations, and Customer Experience (CX) teams to onboard new clients, interpret contract objectives, confirm rate cards, refine workflow processes, and address disputes or collections issues.
- Develop and implement best practices to enhance communication and efficiency.
- Maintain updated customer workflow procedures and ensure alignment with invoice processes.
- Track and resolve disputes in Freshdesk while adhering to strict SLA metrics.
- Record Accounts Receivable (AR) and Revenue in NetSuite via invoices or journal entries.
- Provide customer-specific analysis and financial metrics to support the Controller and FP&A team.
- Assist with internal and external audit requests as needed.
Requirements
- A bachelor’s degree in accounting OR 5 years’ experience in omnichannel, supply chain or logistics-related industry is preferred.
- Advanced Microsoft Excel skills, including pivot tables, VLOOKUPs, and data validation.
- Experience handling and analyzing large datasets.
- Strong knowledge of revenue accounting principles.
- Familiarity with NetSuite or similar ERP systems is required.
- Ability to manage tasks with a sense of urgency and attention to detail.
- Strong communication and collaboration skills to effectively engage with cross-functional teams and customers.
- Proactive problem-solving skills to identify and address issues before they escalate.
- Previous experience in billing, data analysis, or a related field (preferred).
