Stoneridge Software

Project Manager

• Establish and mature a consultative PM model where project managers act as trusted advisors to clients and internal stakeholders, proactively manage scope, risk, value realization, and outcomes, and influence decisions, not just track tasks
• Define PM role expectations, competencies, and career paths aligned to a consulting mindset
• Coach and develop PMs to operate effectively in complex, multi-workstream engagements
• Ensure PMs are embedded as strategic partners in client delivery
• Design and lead a scalable PMO resource model that intentionally blends senior, consultative PMs with more tactical and administrative PM roles - ensuring the right level of leadership is applied to each engagement and all resources are fully utilized within their respective skill sets, strengths, and experiences
• Respond to client escalation and provide project management where necessary on client facing projects
• Own PMO contribution to delivery financial performance, including billable utilization, margin protection, forecast accuracy, change management and scope control
• Partner with practice and delivery leaders to optimize resource allocation across projects, balance utilization targets with quality and sustainability, anticipate capacity needs and delivery risks, build systems, processes and tools to allow for accurate tracking of backlog to anticipate needs and adjustments
• Ensure PMs actively manage project economics, not just schedules
• Define and enforce delivery standards, playbooks, and governance models that scale
• Evolve governance to be rightsized and value-driven, avoiding bureaucracy
• Ensure consistent application of project initiation and readiness, financial and delivery reporting, risk, issue, and dependency management, and change control and decision escalation
• Lead the use of technology and AI to reduce administrative overhead and improve insight, including automating status reporting, forecasting, and documentation, leveraging AI for meeting summaries, risk identification, and delivery insights, and reducing manual PM effort that does not directly contribute to client value
• Partner with internal teams to select, implement, and optimize PMO tools and platforms
• Champion continuous modernization of delivery operations through smart tooling
• Serve as a key leader within delivery operations, driving process simplification, reduced delivery friction, and improved cross team collaboration
• Use data and insights to identify patterns, bottlenecks, and improvement opportunities
• Lead retrospectives and improvement initiatives across projects and portfolios
• Continuously refine delivery models to support growth, complexity, and scale
• Partner with executive leadership on delivery strategy, capacity and investment decisions, and risk management and escalation
• Collaborate closely with practice leaders, client success leadership, and sales and presales teams (as needed) to ensure delivery readiness
• Represent the PMO as a strategic function, not a compliance layer

Director of Project Management Office

• Successfully leads and manages large and/or complex Dynamics 365 projects, including multi‑workload implementations including integrations, ISVs, and AI requirements, with a strong focus on client outcomes and value realization
• Acts as a trusted advisor and thought partner to client leadership, guiding strategic decisions and helping clients navigate trade‑offs related to scope, timeline, cost, and risk
• Provides day‑to‑day and strategic leadership over project teams, balancing execution with proactive risk identification and outcome protection, rather than task completion alone partnering with key Stoneridge internal resources to overcome risks and issues
• Leads project planning, monitoring, and reporting with an emphasis on anticipating risk, surfacing options, and framing decisions in terms of impact and trade‑offs
• Builds and maintains strong, trust‑based relationships with client PMs and senior stakeholders; independently leads strategic conversations with director‑level and executive client audiences
• Proactively identifies risks, dependencies, and delivery challenges before they materialize, and brings forward recommended mitigation strategies and alternative paths
• Challenges scope, sequencing, and delivery approach when necessary to protect business outcomes and delivery quality, while clearly articulating implications to clients
• Adjusts communication style and level of detail based on audience and intent, ensuring stakeholders receive context, insight, and guidance - not just status updates
• Anticipates organizational change impacts and helps prepare client stakeholders for adoption and transition, not just system delivery
• Uses escalation strategically and early to protect outcomes, align expectations, and remove blockers
• Identifies opportunities to improve client outcomes beyond the original plan, including delivery optimizations, sequencing changes, or process improvements
• Organizes and facilitates steering committees and governance forums that focus on decision‑making, alignment, and risk management, not just reporting
• Maintains ownership of project financials, forecasts, and delivery health in Stoneridge tools, proactively communicating risks and variances with context and recommendations
• Manages issues and escalations with empathy, professionalism, and strong interpersonal judgment
• Mentors and coaches junior PMs and coordinators, modeling consultative behaviors, strategic thinking, and client partnership

Director of Project Management Office

Principal Project Manager, Dynamics 365