Stonebridge Companies

Auditor

• Greet, register, and assign rooms to arriving guests
• Verify guest credit and establish payment methods
• Maintain accurate room availability and guest account records using property management systems
• Compute bills, collect payments, and make change
• Perform basic bookkeeping, including balancing cash accounts
• Issue room keys and provide instructions to bell attendants
• Review accounts and charges during check-out
• Post room, food, beverage, and service charges to ledgers
• Transmit and receive guest messages using telephones or switchboards
• Coordinate with housekeeping and maintenance to address guest issues
• Make and confirm guest reservations
• Answer inquiries about hotel services and nearby dining, shopping, and entertainment

Guest Service Agent – Night Auditor