Stonebranch

Backend Engineer

• Design, implement, extend, test, and document solutions that meet business specifications and adhere to industry best practices.
• Develop and enhance the XCT with focus on maintenance and code reusability.
• Contribute to the configuration, maintenance, and extension of DevOps methodologies, including automated builds, unit testing, and deployment, using open-source tools and frameworks such as Jenkins, GitLab, JUnit, SonarQube, and OWASP Dependency-Check.
• Perform maintenance and support tasks on existing solutions/products, applying technical expertise to investigate and resolve software issues (troubleshooting & bug fixing).
• Collaborate with our Solution Engineers, specialized in legacy platforms and working in our transition projects, to clarify requirements and understand what needs to be modified in the tool according to each different project.

Java Developer

Business Development Rep

• Manage and qualify inbound leads via phone, website, and live chat
• Research accounts to understand needs, enable effective follow-up, and generate interest
• Perform outbound email and tele campaigns to support orchestrated programs
• Build relationships and effectively communicate with the sales team and management
• Actively look for opportunities to improve and optimize lead management
• Research potential clients and identify key buying centers and contacts

Business Development Representative

Systems Engineer

• Provide Level 1 and Level 2 support for Stonebranch products.
• Gain exposure to handling Level 3 support issues and liaise with Level 3 support when necessary.
• Provide prompt and accurate feedback to both external and internal customers.
• Ensure issues are correctly categorized and SLAs are fulfilled.
• Follow standard procedures for proper escalation of unresolved issues to appropriate internal teams.
• Maintain positive and professional relationships with customers.
• Install software and related requirements across various operating systems.
• Recreate complex customer scenarios for troubleshooting.
• Identify, document, and report product defects.
• Suggest complex workarounds to bypass known issues.
• Screen and recommend product enhancements.
• Engage in creative and systematic problem-solving approaches.
• Occasionally receive guidance from senior team members on complex matters.
• Create and maintain QMS (Quality Management System) documentation.
• Track work items and requests using modern incident reporting systems.
• Communicate and collaborate effectively within a globally distributed team.

Systems Engineer II

Frontend Engineer

• Lead the design and implementation of scalable frontend architecture for complex web applications
• Drive technical decisions and establish engineering standards across multiple React projects
• Develop responsive, interactive technology for dynamic web pages
• Optimize performance for rendering web applications and server API usage
• Test and troubleshoot user interface software for quality assurance
• Construct visualizations to depict large datasets clearly and effectively
• Collaborate with other developer teams to discuss and implement UI solutions

Java Developer

Business Development Representative

Systems Engineer II

React Technical Lead