Stone

Internal Sales Consultant

Stone

full-time

Posted on:

Location Type: Hybrid

Location: Rio de Janeiro • Brazil

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Job Level

Junior

About the role

  • Manage a portfolio of clients to ensure their satisfaction, identify opportunities for improvement, and provide effective support by addressing commercial needs through consultative selling;
  • Introduce yourself to new clients after they are onboarded through the service channels (written and telephone);
  • Proactively contact clients to map performance and opportunities, conducting negotiations and renegotiations;
  • Act proactively to anticipate potential churn and intervene to reverse it;
  • Actively contribute to projects and continuous improvement initiatives aimed at helping build and develop the team;
  • Ensure compliance with commercial agreements made with clients.

Requirements

  • Minimum of 1 year of experience in the Sales/Commercial area;
  • Bachelor's degree (in progress or completed);
  • Experience in proactive client outreach and B2B interactions;
  • Clear and effective communication;
  • Proficiency in managing multiple channels;
  • Ability to build and strengthen relationships with clients and the team;
  • Ability to identify, analyze, and resolve problems assertively;
  • Resilience and flexibility to adapt to change with an entrepreneurial mindset.
Benefits
  • Health and Dental Insurance
  • "Hospital Virtual Verde": access to a multidisciplinary medical team, therapists, and a healthcare team available 24/7 for quick and convenient care
  • Meal voucher and/or Food voucher — Sodexo
  • Gympass
  • Childcare assistance — for children up to 5 years and 11 months
  • Life Insurance
  • Transportation voucher (for on-site positions only)
  • SESC partnership
  • Fixed salary + profit-sharing (PLR) when eligibility requirements are met
  • Education benefit — internal platform with access to books, podcasts, training, and video lessons for self-development (Studa and StoneCo Library)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
consultative sellingclient relationship buildingeffective communicationproblem analysis and resolutionresilienceflexibilityentrepreneurial mindset
Certifications
Bachelor's degree