Stone & Company

Internal Sales Consultant

Stone & Company

full-time

Posted on:

Location Type: Hybrid

Location: Rio de Janeiro • Brazil

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Job Level

Junior

About the role

  • Manage a portfolio of clients to ensure their satisfaction, identify opportunities for improvement, and provide effective support, addressing commercial needs through consultative selling
  • Introduce yourself to new clients after they are registered through the service channels (written and phone)
  • Proactively contact clients to map performance and opportunities, conducting negotiations and renegotiations
  • Act proactively to anticipate potential churn and intervene to reverse it
  • Actively contribute to projects and continuous improvement initiatives to help build the team
  • Ensure compliance with commercial agreements made with clients

Requirements

  • Minimum of 1 year of experience in the Sales/Commercial area
  • Undergraduate degree in progress or completed
  • Experience with active client outreach and B2B interactions
  • Clear and effective communication
  • Proficiency in managing multiple channels
  • Ability to build and strengthen relationships with clients and the team
  • Ability to identify, analyze, and resolve problems assertively
  • Resilience and flexibility to adapt to change with an entrepreneurial mindset
Benefits
  • Health and dental insurance
  • Vitta Digital Hospital: access to a multidisciplinary medical team, therapists, and a healthcare team available 24/7 for quick and convenient support
  • Meal and/or food vouchers (Sodexo)
  • Gympass
  • Childcare assistance — for children up to 5 years and 11 months
  • Life insurance
  • Transportation allowance (for on-site positions only)
  • SESC membership/partnership
  • Fixed salary + profit-sharing (PLR) when requirements are met
  • Education benefit — internal platform with access to books, podcasts, training, and video lessons for self-development (Studa and StoneCo Library)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
effective communicationrelationship buildingproblem solvingresilienceflexibilityentrepreneurial mindset
Certifications
undergraduate degree