Stone Brewing

Operations

• Responsible for overseeing day-to-day production support as well as system and network performance ensuring availability and reliability across multiple office locations
• Lead, mentor, and develop a team of IT Support Desk professionals, fostering a collaborative, innovative work environment while ensuring timely response and resolution of service issues
• Provide oversight, guidance and direction to the IT Support Desk team, including day-to-day operations, monitoring ticket volume, tracking performance metrics, and driving high-quality end-user experience
• Design and implement robust, streamlined processes and methodologies that incorporate ongoing monitoring and comprehensive reporting
• Facilitate the installation, configuration, security, operation, and maintenance of all servers, equipment, and software related to business applications infrastructure
• Manage the imaging, deploying and managing end-user computing assets and their life cycles
• Oversee and maintain Microsoft Windows Server and Active Directory (Multi-Site, Multi-Domain)
• Lead the strategic cloud and on-premise infrastructure vision and roadmap, lifecycle planning, modernization and innovation efforts, both short and long term, while factoring cost and performance optimization, scalability, reliability, and sustainability
• Oversee the design, execution, support, and optimization of disaster recovery, business continuity, and backup solutions / processes
• Establish and maintain security protocols and policies, ensuring company data remains protected
• Apply project management techniques and tactics to drive results across a wide span of initiatives across cross-functional teams
• Liaise with vendors, suppliers, and other external parties
• Ensure compliance with applicable laws and regulations (PCI, Sarbanes Oxley, etc.)
• Proactively track advancements in technology to pinpoint innovations that could deliver significant benefits to the organization. Provide strategic recommendations for adopting or updating technologies that drive cost efficiency and enhance productivity.

Manager, IT Operations – Infrastructure

Analyst

• Develop and maintain Power BI reports that provide meaningful value and visibility to members of the Sales, Marketing, and Operations teams
• Analyze multiple data sources to pinpoint trends and opportunities that drive sales performance, optimize distribution, and identify market trends
• Create impactful, data-driven selling stories to assist National Accounts & Regional Sales Managers in meetings with retailers and distributors
• Maintain master data within VIP (Vermont Information Processing) applications, including Item Catalog, KARMA, Call Points, and Distributor Hierarchy
• Create, track, and report on KPIs for various sub-teams within the Sales organization
• Routinely present findings to internal stakeholders to drive informed decision-making
• Collaborate cross-functionally to drive continuous improvement in internal processes
• Support ad-hoc initiatives and projects, including new product development, annual business planning, and consumer insights analysis

Manager, IT Operations – Infrastructure

Commercial Analyst