Stoltz Marketing Group

Account Manager

• Serve as the main point of contact for your clients—build trust, listen well, and make sure they feel valued.
• Learn to manage your book of business with an eye on profitability, growth, and avoiding write-offs.
• Present to the management team on all client activities and budgets on a quarterly basis.
• Support the Sr. Director of Accounts and the management team on client strategy and planning.
• Stay up to speed on your clients’ industries and market trends.
• Help shape creative ideas that drive client success and agency growth.
• Build strong, positive relationships with teammates and leadership knowing internal customer service is just as important as external.
• Keep clients updated on project status, budgets, and recommendations.
• Clearly communicate client needs to the team, so work gets done right, on time, and on budget.
• Collaborate with project managers and coordinators to ensure smooth, on-time delivery.
• Make sure all work meets Stoltz’ quality standards and client expectations.
• Become the indispensable go-to person for your clients, delivering unreasonable hospitality and building relationships that last far beyond office hours.