Stolt-Nielsen Limited

Operations Coordinator – EMEA

Stolt-Nielsen Limited

full-time

Posted on:

Location Type: Hybrid

Location: Mandaluyong City • Philippines

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Job Level

Junior

About the role

  • Process customer bookings received via various channels (Web, EDI, API & Email), ensuring timely and correct handling of the booking - ensuring KPI’s are met.
  • Punctual and precise handling of shipping instructions in alignment with STC’s quality procedures.
  • Monitor & control the end-to-end process for imports.
  • Ensure STC’s billing procedures are executed with precision and efficiency.
  • Register events/non-conformities when suppliers fail to meet STC’s and/or customers’ expectations for quality of service.
  • Identify solutions to minimize disruptions in the logistic process such as delays, route changes, incidents.

Requirements

  • Bachelor’s degree and with at least 1 year of experience working in a logistics/shipping company in a similar role.
  • Must have a proven record of excellent work quality and accuracy. Must have experience working in an international environment.
  • Fluent in English and preferably 1 regional language.
  • Strong communication and interpersonal skills with the ability to effectively convey information to suppliers, customers, and internal teams. Ability to work effectively as part of a team.
  • Meticulous in maintaining accurate documentation with a keen eye for identifying errors and discrepancies.
  • Ability to actively engage in problem resolution with a capacity to think critically and propose solutions. Desire to continuously acquire new knowledge and skills relevant to the role, with a growth mindset and a commitment to personal development.
Benefits
  • You will be part of an international organization with opportunities for personal growth.
  • Competitive pay, perks and benefits package.
  • Hybrid work set-up.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
logisticsshippingbooking processingKPI managementbilling proceduresdocumentation accuracyproblem resolutioncritical thinking
Soft Skills
communicationinterpersonal skillsteamworkattention to detailgrowth mindsetcommitment to personal development
Certifications
Bachelor's degree