Stokes Management & Solutions Staffing

Customer Service

Stokes Management & Solutions Staffing

contract

Posted on:

Location Type: Remote

Location: California • United States

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About the role

  • Answer incoming calls from customers to take orders
  • Answer inquiries and questions
  • Handle complaints and troubleshoot problems
  • Provide product information

Requirements

  • High school diploma or equivalent
  • Proficient in computer applications
  • Knowledge of customer service principles and practices
  • Some experience in a call center service
  • Must have PC/Laptop, Headset, Hard Wired Internet
  • Must pass a background check
Benefits
  • Complete onboarding steps
  • Equipment purchase assistance available
  • Flexible schedule
  • Remote training for 2-4 weeks
  • Background check required
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer service principlescall center experiencetroubleshootingorder processing
Soft Skills
communicationproblem-solvinginterpersonal skills
Certifications
high school diplomaequivalent