Stewart Title

Customer Service Specialist

Stewart Title

full-time

Posted on:

Location Type: Remote

Location: New JerseyUnited States

Visit company website

Explore more

AI Apply
Apply

Salary

💰 $36,700 - $58,800 per year

Job Level

Tech Stack

About the role

  • Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share
  • Provides administrative and specialized operational support to sales representatives and/or sales teams to assist with the selling and closing of Stewart products in accordance with sales goals as specified by leadership
  • Responsible for answering routine questions and issues about products and services from internal and external customers
  • Effectively resolves inquiries or escalates concerns in a timely fashion
  • Uses strong attention to detail and accuracy to perform a wide range of support functions to assist in departmental processes
  • Follows clearly defined procedures to complete daily tasks and responsibilities
  • Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
  • Uses basic communication and collaboration skills to address internal and/or external clients and/or team members
  • Individual contributor working under direct supervision with little autonomy
  • Performs all other duties as assigned by management

Requirements

  • High school diploma required; Bachelor’s preferred
  • Established computer skills including a strong knowledge of Word & Excel and basic Windows troubleshooting skills
  • Experience with SQL Server and Microsoft Remote Desktop
  • Demonstrable CRM proficiency
  • Advanced knowledge of Microsoft Word for form coding
  • Typically requires 0-2 years of related work experience
Benefits
  • a variety of health and wellness insurance options and programs
  • paid time off
  • 401(k) with company match
  • employee stock purchase program
  • employee discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQL ServerMicrosoft Remote DesktopMicrosoft WordMicrosoft ExcelCRM proficiency
Soft Skills
attention to detailaccuracycommunication skillscollaboration skillsproblem-solving