Client Relationship Manager
Stewart Title
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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About the role
- Provides Nationwide title, closing, settlement and appraisal solutions for mortgage lenders
- Responsible for the assessment and valuation of properties based on Uniform Standard of Professional Appraisal Practice (USPAP) guidelines, federal and state appraisal laws.
- Responsible for managing strategic business relationships and providing ongoing support to clients
- Serves as the liaison between clients and Stewart production teams to ensure high quality customer service
- Possesses and applies knowledge of Stewart product lines along with thorough knowledge of client's business
- Monitors account production to drive customer satisfaction and ensure service and work quality provided meets or exceeds established service levels
- Performs a range of assignments and may lead projects within own discipline
- Applies working knowledge of business and best practices gained through understanding of key business drivers and recognition of how own area integrates within organization
- Works within broad guidelines and polices to accomplish objectives and goals
- Solves moderately complex to complex problems and analyzes possible solutions using technical experience, judgement and precedents
- Explains complex and/or sensitive information in a straightforward manner
- Acts as a resource for colleagues, provides guidance to less experienced team members
- Individual contributor working with limited oversight
- Performs all other duties as assigned by management
Requirements
- Bachelor’s degree in relevant field preferred
- Typically requires 2+ years of related work experience
Benefits
- a variety of health and wellness insurance options and programs
- paid time off
- 401(k) with company match
- employee stock purchase program
- employee discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
property assessmentproperty valuationUSPAP guidelinesappraisal lawsproject managementproblem solvingcustomer service
Soft Skills
relationship managementcommunicationteam leadershipanalytical skillsguidancecollaboration
Certifications
Bachelor’s degree