Stewart Title

Client Service Representative

Stewart Title

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Provides Nationwide title, closing, settlement and appraisal solutions for mortgage lenders
  • Responsible for the assessment and valuation of properties based on Uniform Standard of Professional Appraisal Practice (USPAP) guidelines, federal and state appraisal laws
  • Supports real estate transactions by assisting internal and external customers with various inquiries by providing a high level of customer service
  • Responsible for managing employees directly engaged in client management
  • Implements and supports strategies and initiatives focused on building and maintaining client relationships
  • Develops departmental policies, procedures and strategies focused on providing high quality customer service achieved through anticipating client needs and attending to those needs effectively
  • Follows standard procedures and guidelines
  • Understands how assigned duties relate to others within the team and how the team integrates with related teams
  • Impacts own team through the quality of the support provided
  • Recognizes and solves typical problems; selects solutions from established options
  • Communicates moderately complex information in routine situations, typically within own team
  • Works under general supervision with limited ability to modify approach
  • Individual contributor having no supervisory responsibilities; manages own workload
  • Performs all other duties as assigned by management

Requirements

  • High school diploma required; Bachelor’s preferred
  • Typically requires 2+ years of related work experience
Benefits
  • a variety of health and wellness insurance options and programs
  • paid time off
  • 401(k) with company match
  • employee stock purchase program
  • employee discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
property assessmentproperty valuationUSPAP guidelinesappraisal lawscustomer service
Soft Skills
client managementrelationship buildingproblem solvingcommunicationteam integration