Stewart Title

Workday Support Specialist

Stewart Title

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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Job Level

Junior

About the role

  • Oversee and support HR databases, systems, and Workday modules used to manage core Human Resources functions, including employee data, job management, organizational structures, and related processes
  • Provide technical expertise and analytical support for the administration, configuration, maintenance, and ongoing execution of Workday business processes and system requirements supporting Human Resources
  • Act as a generalist resource within Workday, partnering with HR stakeholders to support multiple HR functional areas and resolve routine system issues
  • Serve as a primary support resource resolving Tier 2 inquiries, triaging complex items to HRIS SMEs
  • Execute repeatable, standardized tasks supporting Talent, Compensation, Absence, Benefits, Recruiting and Learning as designated
  • Maintain data accuracy by performing audits, running quality dashboards, and partnering with HRIS SMEs to resolve discrepancies
  • Assist with configuration updates to support enhancements, releases, and process improvements
  • Support the development of job aids and knowledge articles; participate in user acceptance testing, release regression testing, other needs as identified
  • Follow established procedures and best practices to perform routine assignments and support standard HR system operations
  • Analyze basic HR data, system configurations, and standard practices to make decisions impacting work performed and data quality
  • Provide consistent, reliable support as an individual contributor with guidance from HR leadership
  • Perform other duties and projects as assigned

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Information Systems, or related field preferred
  • Typically requires 1-3 years of related work experience
  • Hands-on experience supporting or administering Workday required
  • Experience supporting multiple HR functional areas and executing operational transactions preferred
  • Exposure to HR Shared Services or centralized support models a plus
Benefits
  • a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs
  • paid time off
  • 401(k) with company match
  • employee stock purchase program
  • employee discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
WorkdayHR databasessystem configurationdata analysisauditingquality dashboardsuser acceptance testingrelease regression testingoperational transactionsprocess improvements
Soft Skills
analytical supportproblem-solvingcommunicationcollaborationattention to detailreliabilityindividual contributorguidancesupporttriaging