
Transportation Administrator
Stericycle
full-time
Posted on:
Location Type: Office
Location: Dublin • 🇮🇪 Ireland
Visit company websiteJob Level
JuniorMid-Level
About the role
- Provide effective customer service to SRCL customers.
- Administration support to the transport and operations department.
- Validation of route sheets and ADR's against SteriWorks.
- Manage unbilled for all routes on a daily basis: generate, investigate and amend accordingly.
- Generate the daily route Logs and fill in relevant information for discrepancies.
- Deal with all calls, bookings and waste transfer notes (a regulatory piece of paperwork that is required for all pickups of medical / chemical waste).
- Answering phone calls.
- Responding to queries.
- Communicating with drivers.
- Printing tags.
- Sending out stock items to clients.
- Look after home patient contracts – Baxter / VHI / Hibernian/ Fannin Healthcare.
- Setting up new home patients.
- Ringing SQ clients to confirm collection requirements.
- Ringing Oncall/ No waste SQ clients.
- Willing to support other team members if and when needed, by prioritising backlog in the Transport office.
Requirements
- Required Education: High School or equivalent
- 2+ years experience in a customer service business
- Excellent organisational skills and attention to detail
- Excellent communicator
- Ability to work without supervision
- Ability to manage time and complete multi tasks in line with timescales
- Good people skills with the ability to build up relationships both internally and externally
- Team player, able to work effectively under pressure and looking for a challenge
- Good knowledge of information technology especially CRM tool, Microsoft Office and Steripoint.
Benefits
- Contributory Pension Scheme
- Life Insurance
- Access to SteriCares, our employee support fund
- Stericycle University – Our online library of self-development & learning
- Annual performance related pay review.
- Referral Scheme (Earn by introducing people in your network to the Stericycle family)
- Flu voucher
- Eye Test voucher
- And more…
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceadministration supportroute validationwaste transfer notesdata entrymulti-taskingattention to detail
Soft skills
excellent communicatororganizational skillsability to work without supervisiontime managementrelationship buildingteam playerability to work under pressure