StepStone Group

Account Manager

• Active outbound telephone acquisition of new and existing customers (B2B) — across Austria, industry-wide, with a focus on small and medium-sized enterprises (SMEs)
• Independently manage the entire sales cycle — from identifying customers in the CRM system and conducting needs analyses to closing deals and expanding customer relationships
• Daily outbound activities to achieve your monthly sales targets
• Efficient use and maintenance of our CRM system (SAP) — for lead qualification, tracking proposals, and documenting all sales opportunities
• Close collaboration with Customer Service to provide optimal customer support and identify additional opportunities
• Achieve your targets (KPIs) within a performance-oriented team

Account Manager – Digital Products

Pricing Analyst

• Independently analyze sales and service performance data to identify growth and efficiency opportunities
• Develop and optimize dashboards, reports and KPIs to support the go-to-market strategy
• Derive relevant insights and prepare actionable recommendations for sales, service and commercial teams
• Proactively support go-to-market initiatives through sound data analyses, business cases and modeling
• Ensure a consistent understanding of data and promote data-driven decision making across all relevant stakeholders

Senior Manager Business & Commercial Analytics

Account Executive

• You are responsible for expanding our existing customer base
• Generating new customers by phone motivates you
• With tailored advice you win customers for the long term and continuously expand your portfolio
• You keep a close eye on the market and continuously identify new customer opportunities
• Your internal interface includes the Customer Service team, with whom you jointly process customer orders
• Expand and maintain your own customer portfolio through personal advice and support (single point of contact)
• Prepare individual proposals and follow them up until a successful close

Junior Inside Sales Consultant, Digital Products

Administration

• Generating and qualifying leads, by delivering a solid needs analysis to identify any current or future hiring requirements.
• Researching the market to cleanse and enrich prospective customer data, including points of contact, contact details, current competitors used, current recruitment needs, renewal dates, budgets and budget dates.
• Appointment setting / diarising for future call backs.
• Working with the new business team to develop and win commercial opportunities.
• Using Salesforce to record all detailed business development notes and lead development.
• Learning and developing a detailed understanding of business development.
• Working towards and achieving set KPIs.
• Completing any pre-sales administrative functions, to ensure a speedy and smooth handover and sales process, such as completing customer ‘Account Forms’ process prior to handover.

Sales Data Administrator

Operations

• You lead a service team of approximately 10–15 employees, providing both functional and disciplinary leadership
• You ensure excellent service quality in day-to-day operations
• You develop and own a forward-looking automation and AI strategy
• Using data-driven KPIs and AI-supported analyses, you continuously optimize processes, performance, and service quality
• In close collaboration with Product, Tech, Data, Sales, and Customer Success, you translate business requirements into scalable technological solutions

Account Manager – Digital Products

Senior Manager Business & Commercial Analytics

Junior Inside Sales Consultant, Digital Products

Sales Data Administrator

Teammanager Service – Quality Operations