Steppingblocks

Frontend Engineer

• Design and implement responsive and accessible user interfaces using React, Next.js, and TypeScript, focusing on delivering seamless AI-enhanced user experiences.
• Collaborate with UI/UX designers to convert Figma designs into functional, high-performing React components.
• Work with AI engineers to integrate LLMs and AI-powered features, ensuring smooth and intuitive user interactions.
• Partner with back-end engineers to integrate front-end functionality with API endpoints (REST, GraphQL) and AI models, ensuring scalable and efficient implementations.
• Engage stakeholders to define project scope and technical specifications for AI-enhanced features.
• Provide front-end expertise, especially in crafting AI-driven user experiences.
• Implement accessibility standards, utilizing tools like Axe, WAVE, and Lighthouse, and prioritize inclusivity in AI-driven components.
• Develop responsive layouts and interactive elements using CSS frameworks like Tailwind, focusing on multi-device compatibility.
• Write and maintain unit and integration tests using Jest and Cypress to validate both AI and non-AI UI functionality.
• Implement CI/CD practices to ensure consistent releases and optimize AI-integrated components.
• Document AI-powered workflows and features, ensuring clear and accessible information for team members.
• Manage codebases for maintainability, modularity, and scalability, particularly for LLM and AI-integrated components.

Full Stack Engineer, Front-End

Financial Planning and Analysis

• Manage day-to-day accounting operations and month-end close process to ensure accurate and timely close of US GAAP financial statements.
• Responsible for oversight of general accounting activities including revenue recognition, invoicing, billing & accounts receivable, accounts payable, accruals, and other general ledger activities.
• Oversee data preparation and strategy around annual income tax returns, R&D tax credits, and other requests with 3rd party tax advisors.
• Drive the annual budgeting and planning process: collaborate across all departments and create alignment on resource and investment allocation with clear plans to achieve revenue and profitability goals.
• Assist with preparation and continued improvement and automation of monthly KPIs, SAAS metrics and financial reporting packages, board presentations, and external reporting packages for investors.
• Analyze revenues and expenses monthly and perform variance analysis to ensure they are recorded accurately monthly and identify any unusual monthly trends.
• Constantly assess the broader organization to find ways to improve efficiency, productivity, profitability and ultimately customer experience and retention.
• Build relationships with management team and ensure key financial metrics and goals are being developed collaboratively, communicated regularly, and build a process to ensure the teams are holding themselves accountable to them.

Director of Accounting/Finance

Customer Success Manager

• Onboarding and training during solutions’ launch at partner institutions
• Assisting in the design, hosting, and facilitation of trainings and webinars for partner institutions
• Working with partners to identify their use cases and provide solutions/best practices
• Answering questions and troubleshooting customer technical problems
• Escalating issues to proper teams using tickets and other communication channels, when necessary
• Generating content for customer success newsletters
• Collecting and analyzing customer feedback to provide to the Product Team
• Developing and documenting knowledge into helpful content
• Tracking customer service KPIs and metrics
• Develop superior customer service relationships with clients
• Proactively learning Steppingblocks’ solutions, competitive products, and market knowledge
• Updating all interactions and tasks in the HubSpot CRM application

Full Stack Engineer, Front-End

Director of Accounting/Finance

Customer Success Associate