Stephen Gould

Account Coordinator

Stephen Gould

full-time

Posted on:

Location Type: Hybrid

Location: RockvilleMarylandUnited States

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Salary

💰 $60,000 - $70,000 per year

Tech Stack

About the role

  • Assist with managing client product and business portfolios
  • Administration of client activity relating to composing client and supplier correspondence
  • Processing orders and maintaining distribution spreadsheets
  • Project tracking, research and managing budgets
  • Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers
  • Initiating quotes in support of client product requests
  • Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans
  • Capture of all supporting documentation for orders and portfolios within the ERP system (Epicor)
  • Ensure orders are processed for billing in a timely manner and drive the prompt collection of invoices

Requirements

  • Associate degree in Business or related discipline + 2 years of experience required
  • Bachelor’s degree in business or related discipline highly preferred
  • High Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools – such as Microsoft Teams, Webex and Zoom highly preferred
  • Bilingual English/Spanish highly preferred
  • ERP (Enterprise Resource Planning) system knowledge for core supply chain, manufacturing, services, financial and other processes of an organization highly preferred.
  • Ideally experience in a corporate sales and service environment is preferred
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project trackingbudget managementorder processingquality managementISO standardsReturn Material Authorizations (RMA)documentation captureERP systemssupply chain managementbusiness administration
Soft Skills
communicationcollaborationclient managementorganizational skillsinterpersonal skillsproblem-solvingattention to detailtime managementteamworkcustomer service