Housing Case Manager
Step Up
full-time
Posted on:
Location Type: Office
Location: Nashville • Tennessee • United States
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Salary
💰 $21 - $23 per hour
About the role
- Provide intensive case management Housing First services to chronically homeless persons to support them in maintaining permanent, stable housing.
- Services include: case management, engagement, screening, intake and assessment, document acquisition, service plan development, re-certifications, linkages and referrals to clinical and appropriate community resources, housing search, voucher renewal, and moving into housing.
- Meet with assigned residents individually through regular home visits to review progress toward goals and provide case management and skill building interventions to improve vocational skills and ensure housing stability.
- Comprehensive coordination of care including developing/maintaining relationships with community resources for successful transition to and maintenance of independent living.
- Monitor for warning signs of de-compensation and crisis, and collaborate with the team accordingly.
- Provide linkage to life skills groups and community-based recreational opportunities.
- Using the BIRP note format, document all services provided to and on behalf of members as required by Step Up in Welligent and in the Homeless Management Information Systems (HMIS).
- Responsible for tracking productivity, charting and documentation for all services, and file maintenance.
Requirements
- A minimum of 2 years related housing/case management experience working with chronically homeless adults struggling with a mental illness.
- Knowledge of housing vouchers and providing services in the field.
- Experience documenting services provided using the BIRP note format.
- Required license or certification: Tennessee Driver’s License with a good driving record.
Benefits
- Opportunities for growth and professional development.
- Generous paid time off (13 paid holidays, 10 days of EPTO, 12 sick days).
- Competitive salary and benefits package.
- Health, dental, vision, Aflac, and life insurance $25,000.00.
- 403(b) retirement plan available on the first day of work.
- After working 1000 hours, Step Up matches 3% of the 6% the employee contributes.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementscreeningintake and assessmentservice plan developmentdocument acquisitionhousing searchvoucher renewalBIRP note formatdocumentationproductivity tracking
Soft Skills
engagementskill buildingrelationship developmentcrisis monitoringcollaboration
Certifications
Tennessee Driver’s License